Return & Refund Policy

         For orders placed, but NOT yet shipped, you may cancel your order at any time and receive a full refund. For orders that have already shipped, you may return the DVD package UN-OPENED for a refund of the purchase price of the DVD order less shipping and handling expenses.

ShowDogVideoPros.com will refund the purchase price ONLY upon receipt of the UN-OPENED DVD package. 

A seal was placed on the DVD case(s) at the time of manufacture.  This seal MUST BE IN TACT when the package is returned in order to qualify for a refund.

         ShowDogVideoPros.com uses nothing but the highest quality DVD media and products. Occasionally, a DVD will become un-readable, or will skip. If for any reason our DVDs cannot be viewed, we will replace that disc for a $5.00 charge per disc. Shipping will be by US First Class Mail.

         If you find that the video DVD products that you receive do not match what you ordered, please notify us immediately (E-mail: showdogvideopros@gmail.com).  We will work quickly and assiduously to correct the order.  In most instances, we will simply ship a new (and correct) set of discs to you at no additional charge.  If instead we determine that you made an error in ordering, we will work with you to fulfill your needs and to achieve your complete satisfaction.  Additional charges may apply.

         There will be no refund in part or in whole for incorrect titling on our videos.  There will be no refund in part or in whole once the video DVD package has been opened.
 
         ShowDogVideoPros.com reserves the right to change its payment, return and refund policies at any time without prior notice to you. Any changes to these policies will be posted on our website.

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