Computer Resources

The only way to insure that you have appropriate computer (and Internet) resources to view streaming video on-line is to play the test video that we have placed on the website. Please close this window and try the video sample. If it plays (you see video and hear audio), then you are all set. If you do not see/hear anything, or if the video plays "choppy" (starts and stops) please consider some of the issues noted below. Feel free to e-mail "Irv" at ShowDogVideoPros for technical questions.

Internet Connection

Streaming Video is best viewed over DSL, CABLE, Cellular 3G or Satellite service.
Dial-up Internet service will NOT work.

If you are trying to receive streaming video at work, please note that many businesses use a firewall to protect against viruses and unwanted Internet traffic. Some firewalls reject streaming video feeds.
You may not be able to view the video stream from behind a firewall!

Internet Bandwidth

Regardless of your connection type, the number of computers between yours and the streaming video servers, as well as the prevailing amount of Internet traffic, may affect your effective Internet download speed. This is particularly true for International guests. If you are trying to view at a time of day when the Internet is "busy", or if you are logging on from overseas, your effective connection speed may be much slower, which will affect your ability to view the streaming video. The only solution is to try again later.

Software

Our streaming video can be reliably viewed using Internet Explorer v 7.0 or better, Firefox v 3.0 or better and Safari v 4.0 or better. You may need to update!