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Fall Tour Video Shipping & Update Info

DVD Post-Production takes 6-8 weeks **after** the show.  Editing, labeling/titling every dog on-screen, and DVD authoring/duplication is a laborious process.  We appreciate your patience!

Note that the entire show video for every National is available on-line via streaming video.
(Nominal subscription fees apply.)


BCSA2015   Border Collie Society of America
Shipped Thursday, November 05, 2015.

OESCA2015   Old English SheepDog Club of America
Shipped Monday, November 09, 2015.

SCA2015   Samoyed Club of America
Shipped Wednesday, November 18, 2015.

NSDTR(US)2015   Nova Scotia Duck Tolling Retriever Society (US)
Shipped Friday, November 20, 2015.

ESSFTA2015   English Springer Spaniel Field Trial Association
Shipped Monday, November 23, 2015.

DPCA2015   Doberman Pinscher Club of America
Shipped Monday, November 30, 2015.

GRCA2015   Golden Retriever Club of America
Shipped Thursday, December 03, 2015.

PWCCA2015   Pembroke Welsh Corgi Club of America
Shipped Monday, December 07, 2015.

SCWTCA2015   Soft-Coated Wheaten Terrier Club of America
Shipped Monday, December 07, 2015.

ATCA2015   Airedale Terrier Club of America
Shipped Monday, December 07, 2015.

GSDCA2015   German Shepherd Dog Club of America
Shipped Friday, December 11, 2015.

FBDCA2015   French Bulldog Club of America
Shipped Wednesday, December 16, 2015.

ABA2015   American Bullmastiff Association
Shipped Monday, December 21, 2015.

ESAA2015   English Setter Association of America
Shipped Saturday, December 19, 2015.

AHCA2015   Afghan Hound Club of America
Shipped Monday, December 21, 2015.

BCA2015   Briard Club of America
Shipped Tuesday, December 22, 2015.

SHCA2015   Siberian Husky Club of America
Shipped Wednesday, December 30, 2015.

ACA2015   Akita Club of America
Shipped Monday, January 04, 2016.

GDCA2015   Great Dane Club of America
Shipped Wednesday, January 06, 2016.

AMCA2015   Alaskan Malamute Club of America
Shipped Monday, January 11, 2016.

ABC2015   American Brittany Club
Shipped Tuesday, January 12, 2016.
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Returns & Refunds Policy


This policy applies to DVD and Blu-Ray products. For Streaming Video cancellations and refunds, please review our streaming video terms of use (click here). makes every reasonable effort to ship orders the next business day (note that for orders placed on a Sat, Sun or holiday, the next business day will be Mon-Fri).  If your order is placed in advance of a show, or during a show (a so-called "PRE-PRODUCTION" order) then shipment will be as soon as the DVDs are produced.

***IMPORTANT*** makes every effort to produce fully edited and titled video DVDs within two - six calendar weeks following an event.  However, at certain show seasons (April/May/June and September/October/November) additional production time may be required.

1. Orders in Production

For orders placed, but NOT YET shipped, you may cancel your order at any time and receive a FULL REFUND.  This condition typically applies to Pre-Production orders, where there may be a wait time between placing your order and physical shipment.

2. Orders that have Shipped

For orders that have already shipped, you must return the DVD package UN-OPENED for a refund.  You will receive a refund of the purchase price of the DVD order, less shipping and handling expenses plus a 20% re-stocking fee. will refund the purchase price (less S/H and 20% re-stocking Fee) ONLY upon receipt of the UN-OPENED DVD package

The DVDs are shipped in plain white DVD shipping boxes.  These boxes MUST BE UN-OPENED AND IN TACT when the package is returned, in order to qualify for a refund.

3. Orders of SALE Products

From time to time, will offer "Discounts" or "Sales" on post-production products.  These pertain to DVD videos already produced and in stock.  Such products are offered in "as is" condition.

There are NO REFUNDS and NO RETURNS available on discounted Sale products from

4. Damaged Merchandise uses nothing but the highest quality DVD media and products.   Occasionally, a DVD will become un-readable, or will skip.  We will replace any of our DVDs for proven Surface Defects.

This does not mean that we will replace our DVDs for mis-handling.  If one of our discs does not play when you receive it, we will accept the disc on return.  You will be responsible for packaging the disc, and shipping expenses to return the disc to us.

We will then perform a surface scan using sophisticated computer equipment.  If the surface of the disc is bad, we will replace your DVD at NO CHARGE.  If instead we see that the disc has been mis-handled, we will replace that disc for a $10.00 charge per disc.  Shipping will be by US First Class Mail.

5. Incorrect Order

If you find that the video DVD products that you receive do not match what you ordered, please notify us immediately by E-mail:  We will work quickly and assiduously to correct the order.  In most instances, we will simply ship a corrected replacement set of discs to you at no additional charge.

If instead we determine that you made an error in placing your order, we will work with you to fulfill your needs and to achieve your complete satisfaction.  Additional charges may apply.

6. Incorrect Titling

There will be no refund in part or in whole for incorrect titling on our videos.

7. Policy Changes reserves the right to change its payment, return and refund policies at any time without prior notice to you. Any changes to these policies will be posted on our website.

Dated March 01, 2016