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Fall Tour Video Shipping & Update Info

DVD Post-Production takes 6-8 weeks **after** the show.  Editing, labeling/titling every dog on-screen, and DVD authoring/duplication is a laborious process.  We appreciate your patience!

Note that the entire show video for every National is available on-line via streaming video.
(Nominal subscription fees apply.)

SHIPPING SCHEDULE

BCSA2015   Border Collie Society of America
Shipped Thursday, November 05, 2015.

OESCA2015   Old English SheepDog Club of America
Shipped Monday, November 09, 2015.

SCA2015   Samoyed Club of America
Shipped Wednesday, November 18, 2015.

NSDTR(US)2015   Nova Scotia Duck Tolling Retriever Society (US)
Shipped Friday, November 20, 2015.

ESSFTA2015   English Springer Spaniel Field Trial Association
Shipped Monday, November 23, 2015.

DPCA2015   Doberman Pinscher Club of America
Shipped Monday, November 30, 2015.

GRCA2015   Golden Retriever Club of America
Shipped Thursday, December 03, 2015.

PWCCA2015   Pembroke Welsh Corgi Club of America
Shipped Monday, December 07, 2015.

SCWTCA2015   Soft-Coated Wheaten Terrier Club of America
Shipped Monday, December 07, 2015.

ATCA2015   Airedale Terrier Club of America
Shipped Monday, December 07, 2015.

GSDCA2015   German Shepherd Dog Club of America
Shipped Friday, December 11, 2015.

FBDCA2015   French Bulldog Club of America
Shipped Wednesday, December 16, 2015.

ABA2015   American Bullmastiff Association
Shipped Monday, December 21, 2015.

ESAA2015   English Setter Association of America
Shipped Saturday, December 19, 2015.

AHCA2015   Afghan Hound Club of America
Shipped Monday, December 21, 2015.

BCA2015   Briard Club of America
Shipped Tuesday, December 22, 2015.

SHCA2015   Siberian Husky Club of America
Shipped Wednesday, December 30, 2015.

ACA2015   Akita Club of America
Shipped Monday, January 04, 2016.

GDCA2015   Great Dane Club of America
Shipped Wednesday, January 06, 2016.

AMCA2015   Alaskan Malamute Club of America
Shipped Monday, January 11, 2016.

ABC2015   American Brittany Club
Shipped Tuesday, January 12, 2016.

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Titling Error Correction Policy



Errors occur.  It is a fact of life.  No one sits up at night plotting to mistakenly label a dog, their sire, their dam or their award.  Most show superintendents and secretaries work very hard to get the information right in the catalog.  And so do we on the video!

We do title well over 100,000 dog names and titles each year on our videos.  We make mistakes, we know.  Our processes are complicated because we must first identify the entry by armband number, then locate that number in the catalog, and then copy the information onto the video.  While it seems straightforward, there are three sources of error in the process:  incorrect (or incomplete) identification of the dog, incorrect or incomplete information in the catalog, and then simple human error in the “copy and paste” process.  We do our very best.

If you know in advance that there is an error in the catalog for your dog’s name, titles, sire or dam, you should try to correct that with the show superintendent or secretary.  If that corrected information is in the on-line catalog after the show, we will have it correct on the video.  Also, we can incorporate the corrected information into the video if you provide that to us before we edit and title the final product.  To do so, send an e-mail to: showdogvideopros@gmail.com.

If you find an error in the titling on the final video product, we sincerely regret that.  While we take full responsibility for our errors, we have found that commonly it is related to incorrect information in the catalog, or an inability to clearly identify a dog.  Unfortunately, there is no remedy that we can offer once the final video is published.  This policy is the same as a show superintendent supplying a printed catalog at the show.  If the catalog has an error in it, the show super doesn’t run out to do a new print run to correct the error.  Similarly, we do not duplicate and distribute another whole set of videos.

In rare instances we may make an error in the titling of a major award, e.g. Best in Specialty Show.  We do recognize that our videos are a permanent record of your National Specialty Show, and we do try very hard to have that record correct.  Accordingly, if there is a significant error in the permanent record of a major award, we will consider re-publishing and re-distributing corrected discs.


March 01, 2016