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Shipping & Delivery Policy
ShowDogVideoPros
Shipping & Delivery Policy

US Domestic Shipping Policy At this time, ShowDogVideoPros.com ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands by First Class Mail with Delivery Confirmation Tracking. Orders over 15 ounces in weight (typically greater than a 6 - DVD disc package) require Priority Mail rates. Applicable shipping and handling fees may be charged, as indicated at the time of purchase

US Domestic Lost Shipment Policy ShowDogVideoPros.com will notify you by e-mail that your video order has shipped. If after an appropriate period elapses your video order appears to be lost in transit, please notify us by e-mail at showdogvideopros@gmail.com. While we don't control the postal service, we should be able to track your package to its last scan point, and determine the cause of the delay.

Since we use First Class Mail with Delivery Confirmation and Tracking, it is possible to track and locate a so-called "lost package". If we determine that a package was not delivered due to our error, we will send a replacement shipment at no additional cost to you.

If instead the loss was due to an error on the part of the customer, ShowDogVideoPros.com will send a replacement shipment at the duplication cost of $10.00 per Movie, plus applicable shipping and handling fees. In the alternative, either ShowDogVideoPros.com or the purchaser may decide to cancel the order. If upon agreement the order is canceled, the difference between the actual purchase price and the replacement price ($10.00 per Movie plus shipping and handling fees) will be refunded.

In the rare circumstance that a shipment is both undelivered and untrackable, ShowDogVideoPros.com will send a replacement shipment at no additional cost to you.

International Shipping Policy ShowDogVideoPros.com ships merchandise to International destinations using International First Class Mail with Delivery Confirmation Tracking. Additional fees do apply. Please contact us by e-mail at showdogvideopros@gmail.com for custom shipping cost quotations using alternative carrier services (FEDEX).

We are advised by the US Postal service that the tracking number assigned for International First Class Mail does not guarantee delivery confirmation, since some countries do not use the same tracking system as the US Postal service. However, we should be able to track to the last known recipient (which may be the customs agent), if a package is not delivered.

FEDEX is the most reliable for International Shipping. If you wish to be completely certain that you will receive your video order - and be able to track it - then we encourage you to use Fedex. The prices are a bit expensive, but the reliability and timely service is unmatched.

Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of an order and vary from country to country. Contact your local customs office for details.

Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which we are shipping permits the receipt of video products. ShowDogVideoPros.com is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

International Lost Shipment Policy ShowDogVideoPros.com will notify you by e-mail that your video order has shipped. If after an appropriate period elapses your video order appears to be lost in transit, please notify us by e-mail at showdogvideopros@gmail.com. While we don't control the postal service, we should be able to track your package to its last scan point, and determine the cause of the delay.

Since we use International First Class Mail with Delivery Confirmation and Tracking, it is possible to track and locate a so-called "lost package". If we determine that a package was not delivered due to our error, we will send a replacement shipment at no additional cost to you.

If instead the loss was due to an error on the part of the customer, ShowDogVideoPros.com will send a replacement shipment at the duplication cost of $10.00 per Movie, plus applicable shipping and handling fees. In the alternative, either ShowDogVideoPros.com or the purchaser may decide to cancel the order. If upon agreement the order is canceled, the difference between the actual purchase price and the replacement price ($10.00 per Movie plus shipping and handling fees) will be refunded.



Dated March 01, 2020

© Copyright 2008 - 2020 TNG Digital Media Services, Inc.  dba  ShowDogVideoPros
No portion of this website may be reproduced in part or in whole.
All rights reserved.

LEGAL TERMS OF USE:  MOVIES ON FLASH DRIVE, DVD, OR BLU-RAY SERVICE
ShowDogVideoPros.com & TNG Digital Media Services, Inc. (hereinafter the Video Company) has the right to refuse to sell to anyone at any time.  The Video Company is not willing to sell any of its products to persons or businesses that rent, or intend to rent, the materials they purchase to other persons for a fee.  Each person who directly, or indirectly through another, makes a purchase on this website or who breaks the seal on a Movie Media Device is certifying that they are not purchasing, and have not asked anyone else to make a purchase for their benefit, for purpose of renting those materials to others for a fee.

LEGAL TERMS OF USE:  STREAMING VIDEO SERVICE
Upon purchase of streaming video access from ShowDogVideopros.com & TNG Digital Media Services, Inc., you are granted an individual license to view the video for as long as the Video Company maintains an active website, up to a period of 100 years from the date of purchase.  Video playback is for personal use only and licensed solely to the original owner of the account.  Replication or storage of any of the videos streamed from the Video Company is prohibited.
Any content viewed through our service, are for your personal and non-commercial use only.  During your ShowDogVideoPros.com membership, we grant you a limited, non-exclusive, non-transferable, license to access the Video Company Streaming Service and view movies and ShowDog TV shows through the service on a streaming-only basis for that purpose.  Except for the foregoing limited license, no right, title or interest shall be transferred to you.